Refund & Return Policy

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges on any purchases.
This policy ensures the safety, quality, and integrity of our skincare and wellness items for all customers. Please ensure all product selections and quantities are correct before completing your purchase.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@reformelab.com. Please include your order number and clear photos of the issue so our team can assist you promptly.

Shipping Information

We currently ship within Canada at a flat rate of $15 CAD.
Free shipping is available on all orders over $200 CAD (before tax).
Orders are typically processed within 2–3 business days. Once your order has shipped, you’ll receive a confirmation email with tracking details. Delivery times may vary depending on your location and carrier delays.